APM: If the product has been purchased for personal use, the warranty period is 24 months for new products, and 12 months for used products. If the customer is an entrepreneur, the warranty for new goods is 12 months, and APM will decide if they will rectify the defect or deliver a defect-free item.
At Stargazing Telescopes we are dedicated to making sure our customers receive the highest quality products. If for any reason you would like your purchase repaired or replaced, all you have to do is call us at 540 253 3466 or email us at firstname.lastname@example.org and we will advise you on how to proceed.
Each of our vendors have different warranty protocols for their products. Please see the relevant section below to get more information on the specifics of their warranty policies.
Warranties will not be valid for products that have been misused or tampered with by the customer, and each manufacturer retains the right to inspect the product to determine whether it is covered by their warranty. If an item needs to be repaired or replaced, the customer is responsible for shipping costs unless otherwise stated.
Please note, you must have proof of purchase (copy of your receipt) in order for the warranty to be valid.